Shipping Policy

SHIPPING

All U.S. orders will receive USPS STANDARD SHIPPING unless upgraded to USPS PRIORITY at checkout. This does not apply to Canada and International shipments. Specific shipping costs to countries located outside the U.S. will be quoted based on the Shipping Address provided in the Shipping Method section of the Checkout Page.

U.S. POSTAL SERVICE STANDARD SHIPPING

The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:

- On average, IN-STOCK orders usually ship after 7-10 business days from the date the production started. PRE-ORDER orders usually ship after 2-4 weeks from the date production started.
- US orders may arrive approximately 3-10 business days after being shipped.
- International orders may arrive in your country 1-3 weeks after being shipped.

Please note: Due to the COVID-19 pandemic impact and extremely high order demand, carrier services might need additional 7-15 business days to ship packages anywhere.

U.S. POSTAL SERVICE PRIORITY MAIL SHIPPING

Priority shipments are guaranteed to arrive within 3 business days after store processing; 1 day shipping is available in select locations. Priority Mail prices are based on weight and destination. Shipping Address information must be provided to receive a shipping quote.

U.S. POSTAL SERVICE INTERNATIONAL PRIORITY SHIPPING

We ship worldwide through the U.S. Postal Service International Priority Mail. Shipping time will depend upon the destination – up to 10 business days following 7-10 business days store processing time. International Priority Mail prices are based on weight and destination and will appear as a Shipping Option in the Shipping Method section of the Checkout Page. Shipping Address information must be provided to receive a shipping quote for this service. 

DELIVERY TO MULTIPLE ADDRESSES

We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES

We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.

VAT TAXES

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country's customs policies.

LOST OR STOLEN PACKAGES

Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Any packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report.