Star Rocker Tongue Youth Graphic Tee
U.S. POSTAL SERVICE STANDARD SHIPPING
- US orders may arrive approximately 3-10 business days after being shipped.
- International orders may arrive in your country 1-3 weeks after being shipped.
Please note: Due to the COVID-19 pandemic impact and extremely high order demand, carrier services might need additional 7-15 business days to ship packages anywhere.
U.S. POSTAL SERVICE PRIORITY MAIL SHIPPING
U.S. POSTAL SERVICE INTERNATIONAL PRIORITY SHIPPING
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country's customs policies.
LOST OR STOLEN PACKAGES
Refunds & Returns
Refunds & Returns
After finalizing the checkout of an order, you may adjust its information by contacting us via email@example.com within 2 hours. If you do not make any changes to your order within 2 hours, the order will be sent to production and you will have waived the right to adjust the order details or to cancel it.
- The design of personalized items cannot be adjusted after the order is successfully finalized.
- You may make changes to your ordered item’s color and/or size unless that change results in any fluctuation in the price of the final item.
- The item quantity in a discounted order and the product type of your order cannot be changed. If you have any need for these changes, please contact us to cancel the order, after which you can then place a newly revised order.
*Please note that if you cancel your order within 2 hours of order placement, you will be responsible for the payment fee as this fee is non-refundable.
REPLACEMENT & REFUND
When returning an item, please take note of the following as we remain firm on our return policy with all of our customers.
- We do not need to be notified of any return(s) prior to sending them to us.
CLEARANCE, SALE, and PERSONALIZED ITEMS ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS PERSONALIZED, CLEARANCE, OR SALE ITEMS.
- Due to high order volume, we do not process exchanges.
Please MAIL returns to:
Bella Lia Boutique
6633 Axis St SE
Lacey, WA 98513
DEFECTIVE/DAMAGED ITEMS PROCESS:Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit or refund.
The claim must be accompanied by full of clear evidence as below:
- Photo(s) of quality issues and any damaged parts of the actual product received;
- Photo(s) of the inaccurate product delivered (in case of incorrect color/design from original order);
- Photo(s) of the size tag and the entire item when measured with a ruler (in case of incorrect size from original order);
- Photo(s) of the original shipping label of the product received.Include the first and last name on your order, order #, and product code/name of the item.
- Indicate "Defective" or "Damaged" in the subject line.
- Include the first and last name on your order, order #, and product code/name of the item.
You must provide all information and/or documentation in connection with your order(s) placed in our store upon request. We reserve the right to suspend or terminate your customer account if you fail to provide the information and/or documentation requested or if you provide inaccurate or fraudulent information.
We shall not be responsible for any damage, claims, liabilities, costs, harms, inconveniences, business disruptions, or expenditures of any kind that may arise as a result of or in connection with any used or stored products purchased from our store.
When you submit a purchase, the risk of order loss is transferred from our store to you/your party once your order is delivered to the carrier. You will bear all related liabilities and risks during the third-party transportation of your order.
We shall not take any liabilities for any loss or shipment delivery failure due to: recipient’s unavailability, incorrect or insufficient addresses, or package refusal Therefore, kindly ensure your information is correct before checking out. After your order is completed, if you find any mistakes in the order confirmation, please contact us at firstname.lastname@example.org as soon as possible to receive prompt support.